SHOP POLICIES

Welcome to Raelyn Design Co.

I create sparkly, custom items like glitter tumblers, sublimation cups, pens, tees & more — all handmade with love! What started as a fun hobby has grown into something amazing thanks to YOU!

✨SHOP POLICIES

Turnaround Times

Glitter Tumblers: 4–6 weeks

Sublimation Tumblers, Pens, Apparel: 1–2 weeks
(You agree to this when ordering!)

Shipping

All items ship via USPS with insurance

Raelyn Design Co. is not responsible for delays once it’s in their hands

For lost or missing packages, please contact USPS

Issues?

Email me with pictures of the item & packaging within 24 hours of delivery. If item is damaged due to shipping, you must file a claim with USPS. 

Small imperfections are normal — that’s the handmade charm! Follow the care instructions to keep your item looking fab

Need a repair or replacement? I got you! (Fee applies)

Questions? 

Reach out — I’m always happy to help!